Question 1

Do you offer wholesale?

Accepted Answer

We do! Please email us at info@elidebywildflowers.com (info@elidebywildflowers.com)to receive our product guide and wholesale information with pricing.

Question 2

Do you offer Elderberry Tonic without honey?

Accepted Answer

Yes! Although we do not list honey-free Elderberry Tonics on the website, we are happy to entertain requests for infants under 12 months old, vegans, or anyone else, for that matter. We typically offer to make a made-to-order batch with either organic agave or maple syrup.

Question 3

Do Elide's products need to be refrigerated before opening?

Accepted Answer

Yes! Although honey and lemon juice act as natural preservatives, we still recommend refrigerating the tonics and ready-to-drink beverages even before you open the bottles to ensure the product stays fresh!

Question 4

Do you offer returns or refunds?

Accepted Answer

Elide by Wildflowers intends to ensure quality products, service, and arrival. We are not responsible for lost or damaged orders nor can we accept product to be returned for any reason; however, we are open to correcting any issues on a case-by-case basis. Please get in touch with us at info@elidebywildflowers.com (info@elidebywildflowers.com)should any issues arise.

Question 5

Shipping Policy

Accepted Answer

All orders will be processed within 3 - 5 business days. There may be variances on arrival dates due to zip code and delivery for residential or commercial address. Orders are not processed or delivered on weekends or holidays to ensure quality arrival. Orders received Thursday through Sunday will not be processed until the following Monday.

Once an order is shipped, Elide by Wildflowers will provide a tracking number via email. Please ensure someone will be at the address to receive the delivery shipment. If you have any questions regarding status of your order, please contact info@elidebywildflowers.com. (info@elidebywildflowers.com.)Elide by Wildflowers products must be stored immediately in the refrigerator upon arrival.

Elide by Wildflowers intends to ensure quality arrival. We are not responsible for damaged orders due to extreme seasonal temperatures; however, we are open to correcting any issues on a case-by-case basis. Please get in touch with info@elidebywildflowers.com (info@elidebywildflowers.com)should any issues arise.

At this time, we can only fulfill orders to the continental US. We do not deliver to P.O Boxes, Army Post Offices, or fleet post offices.

Question 6

I read you're also a doula. Do you offer prenatal resources?

Accepted Answer

Absolutely! Pregnancy and motherhood are my favorite things in life. I'm happy to discuss ways in which you might need additional support or resources as you embark on these beautiful journeys. Please contact me at info@elidebywildflowers.com (info@elidebywildflowers.com.)- I am always happy to chat!

Question 7

I have a picky eater. How do I get my loved one to take their Elderberry Tonic?

Accepted Answer

Great question! Overall, we have amazing feedback on taking the tonics straight. However, if you have a loved one who doesn't care to take the tonic straight, we recommend adding a dose to sparkling water, lemonade, smoothies, mocktails, juice, applesauce, or yogurt. Get creative and report back - we love to hear the fun ways people get their Elderberry in each day!

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